Privacy Policy

1. Introduction

Lex Link ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Client Information: Name, email address, phone number, location (city/state), legal issue description, and case details
• Attorney Information: Name, email address, phone number, bar number, state of licensure, legal specialties, years of experience, professional credentials, practice description, and uploaded documents
• Communication Data: Messages sent through our contact forms and correspondence with our support team

2.2 Automatically Collected Information

When you access our Services, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and other usage statistics
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To match clients with appropriate attorneys based on legal needs and location
• Communication: To send notifications, updates, and respond to inquiries
• Attorney Verification: To verify attorney credentials, bar numbers, and licensure status
• Platform Improvement: To analyze usage patterns and improve our Services
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud, security issues, and technical problems

4. How We Share Your Information

4.1 With Attorneys

When you submit a client intake form and select an attorney, we share your contact information and case details with that attorney to facilitate legal consultation. This sharing is essential to the core function of our Services.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Email service providers (for sending notifications)
• Cloud storage providers (for data storage)
• Analytics providers (for usage analysis)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Protect the rights and safety of our users

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Attorney profile information is retained while the attorney maintains an active account on our platform. Client intake information is retained for a reasonable period to facilitate attorney-client connections and for our legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your information
• Portability: Request a copy of your information in a portable format
• Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at mithilj429@gmail.com. We will respond to your request within a reasonable timeframe as required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our Services
• Improve user experience and functionality
• Analyze traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at mithilj429@gmail.com.

12. International Users

Our Services are operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using our Services, you consent to the transfer of your information to the United States and acknowledge that data protection laws in the United States may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lex Link
Email: mithilj429@gmail.com
Phone: 616-330-8275

We will respond to your inquiry within a reasonable timeframe.